Horrible App!!!!! Don't waste time downloading it!
This app is horrible. It doesn't update anything, I have changed vehicles and it still has my old vehicle on there and old price if I get pulled over and asked for insurance I'd be screwed!! And now the chat feature doesn't work!!! FIX THE APP!!!!!
Unable to log in. It's so odd. Same username and password as the website. Triple checked.
Too difficult to sign in and always has issues trying to pay
Doesn't work
Poor way to do business i wouldn't recommend to anyone
Not only is the app terrible as others have stated, so is their customer service. I have called them bc of the app not working trying to get help and they r useless. Also my bill is never the same it changes every month. So i called about that. Once again useless. So they sent me an email asking for a review so i wrote one. They responded saying someone would be in touch to resolve my issues. That was months ago and i have not gotten a call. Its ridiculous.
Customer service is terrible. Every time I try ro get help they just say "I'll have to contact my supervisor" and hang up on me.
This app do not work. It won't let me log in saying that no policy is found when I know I have 1
The android app don't work you need to fix this.